HOW MUCH TIME DO I NEED TO BOOK IN ADVANCE?
The earlier the better and we'll do our best to accommodate any last minute bookings.
WHAT IS YOUR AVAILABILITY?
Our rentals are available Monday-Sunday 6AM-Midnight, 365 days a year.
IS THERE A DEPOSIT?
The full amount is due when you book online.
IS THERE A TRAVEL OR DELIVERY FEE?
A fee of $35 will be added to your booking to cover travel expenses.
CAN I PICK UP ITEMS?
Unfortunately, we no longer have a public warehouse. Our rentals are delivery only.
ARE YOUR RIDES/INFLATABLES ATTENDED?
By law, all rides/inflatables must be attended in New York City. Most rides require 1-2 operators that we will supply.
HOW MANY YEARS HAVE YOU BEEN IN BUSINESS?
We've been in business for over 20 years.
WHAT IS YOUR SERVICE AREA?
The five boroughs and Long Island.
ARE YOU LICENSED AND INSURED?
Yes, we are licensed with the New York State Department of Labor, New York City Consumer Affairs and have liability insurance.
WHAT IF I NEED TO POSTPONE MY EVENT?
If weather becomes an issue and you need to postpone your event, please notify us within 24 hours of setup time or you may lose your deposit. There are no refunds, however you may reschedule your rental for a different date, up to 90 days. If bad weather happens during an event and conditions warrant us to shut down for safety, full payment is still due. Please check your local weather 1-2 days before and make any necessary changes.
WHAT ARE YOUR ELECTRICAL REQUIREMENTS?
Electricity is required with some rides. We supply all electricity/generators at no additional charge.